5 Steps to your new kitchen

1.  Contact us

Fill in your details on the ‘contact us’ page and we will give you a call, or just phone us. We will arrange a time and day to meet with you at home. Or if you are at the planning stage of a new home simply send us your plans with your contact details. 

2. Site measure, in home consultation & quote

During our site meeting we will discuss your kitchen needs and accurately measure the kitchen area. With this information we will then produce an initial Kitchen design and quote which will be e-mailed to you within a couple of days. This service is free of charge and there is no obligation to proceed. 

3. Refine the Design

The initial design is not necessarily the final design and some refining may be necessary. At this stage we encourage you to get back to us with any ideas or changes you may wish to make.

You can call in and watch our designer make the changes for you using up to the minute computer aided design software. Different combinations can be tried and eliminated as you watch until the perfect combination of your own personal requirements, functionality and aesthetics has been achieved.

Or, if you are pushed for time just phone or e-mail the changes you require and we will e-mail back a revised design and quote. Sink selection, benchtop type, handle design, kitchen accessories and colour combinations are also discussed and finalised during this stage.  

4. Confirm & Order

Once you are happy with all aspects of the design and price and wish to go ahead we produce a kitchen sales contract which details everything about your kitchen, from colours, finishes to hardware and accessories. This is checked, signed and initialled by both parties and a deposit of 50% of the total kitchen price is paid to confirm the order.

At this point we give you a firm delivery and installation date which is usually 3 working weeks from the confirmation date.

Once the kitchen is manufactured and just prior to delivery we require a further payment of 40%. You are welcome to inspect your new kitchen at our factory before making this payment.

5. Delivery & Installation 

Where possible we like to deliver the kitchen the day before installation to allow the installer an early start the following day. If for any reason this is not possible the kitchen will be delivered the morning of installation.

All installation is done by Jetset Kitchens approved installers and can take between a day and two days depending on the size and complexity of the kitchen.

Laminate benchtops are supplied and installed with the kitchen cabinetry. However, stone and acrylic benchtops require templating once the kitchen cabinetry has been installed. They are then fabricated and are usually fitted within ten (10) working days from the date of templating.

Once installation is complete and everything is to your satisfaction we ask you for the final kitchen payment of 10% of the total price.